Opinion

Governance is a continuous journey for charities

Opinion

Home Resources Opinion Governance is a continuous journey for charities

Opinion

Governance is a continuous journey for charities

John Doe

By Trillion So

EARLIER this month I attended the Charity Transparency and Governance Award dinner organised by the Charity Council. It was a proud moment for the charities that received the Charities Transparency Awards (CTA) 2019, which ranged from small, medium to large, all 67 of them.

I sit on the board of Community Foundation Singapore (CFS) and chair its Audit and Risk Committee (ARC). CFS received the CTA for the Large Category and Special Commendation Award (SCA) 2019 for Governance and Management.

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Group of elderly sitting around a round table

Family of Wisdom – Caring for persons with dementia and their caregivers

Three young men playing soccer on a field, displaying teamwork, agility, and passion for the sport.

Changi Foundation – Helping youths to realise their dreams

As the ARC chair of CFS, I felt a sense of achievement; at the same time recognising that this could only be done with the focus and team work between management, staff, board and board committee members. As a winner in the Large Category, CFS was up against many worthy, well-established organisations with a bigger staff strength. This shows that good governance, transparency and management, can be achieved by everyone, as long as the right ingredients are present.

There is no one magic ingredient. Some key considerations are:

Consider the size, age, purpose, funding model and future growth plans of the organisation first;

Which aspects of good governance are critical now, and which will become important in three years’ time?

Identify skills, resources and people needed to effectively implement new or changed governance and management processes/systems; and

Plan and coordinate any changes within appropriate timeframes – a practical timetable for phasing in new practices is better than hasty reaction

Corporate governance is a journey towards building trust and confidence with key stakeholders, alongside having a mindset of acting with integrity. The beauty of a journey is that you never stand still. You will strive for continuous improvement and enhancement. Improved governance will result in improved public image and transparency, which then motivates the community to give more time and money, and ultimately increase the benefits of the beneficiaries.

Reflecting on CFS’s journey, the board members are of diverse backgrounds and set the right tone from the top. Management takes all recommendations from internal auditors and the Ministry of Culture, Community and Youth (MCCY) very seriously.

I recall one of the reviews by MCCY a while back revealed that CFS did not have an Enterprise Risk Management (ERM) framework. Management immediately embarked on a project assisted by an external consultant to adopt ERM.

With the ERM, it is very clear which are the top risks, what can be done to mitigate the risks and whether any new risks have emerged so that actions can be taken to reduce the risks. It was not a one-off effort, but a continuous and purposeful deployment of ERM, up to today, which yielded results. The Audit Committee then transformed into the ARC from that point onwards, to ensure there is focus on both audit and risks. This is just one example of the continuous enhancement culture that is important for good corporate governance.

What’s next for the charities after receiving the CTA 2019? How do they continue on this corporate governance journey? What should they do differently?

One area that will disrupt business as usual for charities is: new technologies and the digital economy. Charities are starting to use Blockchain technology to ensure donors’ monies are spent on the right programmes and right recipients, including visibility and impact monitoring. Board members of charities need to think about their digital strategy and the risks involved in going digital.

CYBER RISK

Cyber risk is very real and can destroy the reputation of a charity and negate the good work it is doing, bringing it to a standstill if not properly managed. As an audit partner, I have noticed that cyber risk is fast becoming the top risk in most organisations. The Code of Governance issued by the Charity Council requires charities to build up their image to be consistent with its objectives and so charities will have to think of performing vulnerability assessments and penetration tests where applicable.

If charities tap on this area, they will increase productivity and enhance governance. Charities can harness the power of data analytics to perform continuous monitoring, gain insights and highlight areas to investigate. For example, in the area of procurement and payments, insights such as duplicate payments, split payments, early or late payments, and similar bank accounts between vendor and staff, will be red flags worth following up. The beauty of data analytics is that it combs through 100 per cent of the data and can be done continuously. Once set up, it can improve efficiency and effectiveness of internal controls, and is a great tool of oversight.

However, most charities would not have the expertise to start a data analytics programme and it may be costly too. I echo what Grace Fu, Minister for Culture, Community and Youth, said in her speech at the Charity Transparency and Governance Awards. She mentioned that charities and the community should collaborate to serve Singaporeans better, and to engage new partners and harness community resources.

There is a call, therefore, for people with technology, digital, data analytics and cybersecurity skillsets to step up and volunteer in the charities sector to help make a difference. Perhaps the CSR programmes of corporates should include placing their people with such expertise to sit in charity boards or committees, as well as collaborate in the partnership with charities and government.

I also hope that the recipients of the CTA Awards pay it forward by mentoring other charities in the corporate governance space, and for larger charities to play a bigger role in the charities sector, especially in the technology and digital space to enhance the corporate governance more efficiently and effectively.

The writer is partner at PwC Singapore and board member of Community Foundation of Singapore, where she also chairs its Audit and Risk Committee

Source: Business Times © Singapore Press Holdings Limited

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John Doe

The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.
L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛：比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后，他几乎每天都到活跃乐龄中心报到，从此爱上了玩拉密，每次可玩上三个小时，在中心是“常胜将军”。

Related Topics For You: CHARITY STORIES, DONOR STORIES, EVENTS, OPINION

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Events

International Women’s Forum Singapore: Empowering young women for a better future

John Doe

They may come from disadvantaged families, juggling work with school, but that has not stopped them from pursuing their dreams or even helping others. For this, ten young women were presented with the 2016 International Women’s Forum (IWF)’s Education Grants on 30 September.

Managed by the Community Foundation of Singapore, the IWF Education Grants support young women who are currently pursuing a diploma or degree in local polytechnics or universities but face challenges in continuing their studies due to financial difficulties. Many come from low income families and need to work to pay school fees or supplement their household income.

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Children dressed in bright costumes holding props while performing on stage

UBS Diversity in Abilities Concert – Celebrating the talents of children with special needs

Bright moon illuminating serene city park.

The Funding Network (TFN)

Recipients are selected for their academic performance, as well as resilience and aspirations. During the selection process, the Education Grants Committee also highlighted that despite their difficult circumstances, many of the recipients still found time to give back to the community by taking part in voluntary work such as befriending the elderly and mentoring young children and teens.

At the dinner reception held at CapitaGreen and hosted by IWF Singapore leaders including Dr Aline Wong, Yu-Foo Yee Shoon, Arfat Selvam, Saw Phaik Hwa, Chong Siak Ching, Carmee Lim, Goh Swee Chen and Doreen Liu, recipients and mentors mingled and exchanged anecdotes and advice. The young ladies also took to the floor to share their struggles with work and studies, for some the responsibility of caring for ill or unemployed parents and above all their unwavering quest for further education.

The IWF women leaders applauded the strength and determination shown by the recipients and invited them to be ambassadors at the IWF Singapore 20th Anniversary Conference in 2017 so that they can continue to be an inspiration to others. As part of the mentoring programme, IWF leaders will impart guidance, career counselling and life skills to empower these young ladies for the future.

At the 20th Anniversary Conference, the organisation hopes to raise $250,000 to enable and empower even more young women to change the outcomes of their lives as well as their families’.

About the International Women’s Forum

The International Women’s Forum is a singularly unique organisation comprised of more than 6,400 dynamic women leaders in 34 countries and 75 forums around the world. IWF members span careers, cultures and continents, however, they are wholly aligned in their commitment to building better global leadership.

Related Topics For You: CHARITY STORIES, DONOR STORIES, EVENTS, OPINION

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Stories Of Impact

How Collaborative Philanthropy is Powering Support for Mental Health

John Doe

No friends, no job, and no confidence. That’s what one person grappled with when he first attended a Growth Circle run by Growth Collective SG. By the end of the year, he had built some friendships and was weighing new career opportunities. His self-worth soared.

Growth Circles are a powerful means to open up mental wellness support to anyone in need. With the backing of philanthropic dollars and like-minded partners from the public, private and nonprofit sectors, Growth Collective SG is sparking a movement for accessible well-being that is gaining momentum.

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A professional man confidently stands on a railing, showcasing elegance and poise in his suit.

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Singapore Badminton Players Loh Kean Kew and Yeo Jia Min posing with donor Karim Family Foundation at badminton court

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Growth Collective SG grew out of the Community Mental Health Champions initiative. A collaborative project by CFS and Empact that was generously funded by the Johnson & Johnson Foundation, it began in 2021 with the aim of building a pool of people equipped to help others access mental health support. Mental wellbeing is one of five focal areas that CFS has identified as a priority for grant making in the coming years.

Growth Collective SG is made up of the following organisations:

Growthbeans, a social enterprise that provides coaching-infused programs, products and services to equip individuals and leaders with self-awareness, compassion andkey people skills to grow resiliently, connect authentically, and give meaningfully for their well-being.
SG Assist , which supports caregivers and their loved ones through an app and volunteers;
Singapore University of Social Sciences (SUSS), whose mission is to transform society through applied social science and to inspire lifelong education;
Psychosocial Initiative, a social enterprise that promotes psychological first aid skills and emotional/mental health literacy awareness;
Empatho, a consultancy that provides social, emotional and mental wellness training to organisations and schools and wants to shift the mental health paradigm from a remedial model to a preventive one;
Singapore Anglican Community Services, the community service arm of the Diocese of Singapore;
Community of Peer Support Specialists, (CPSS) is a ground-up collective made up of professionally trained and certified Peer support specialists interested in growing Singapore’s mental health peer support movement. They leverage on their lived experiences to provide support to persons with mental health challenges while engaging them in clinical, community and workplace settings.

The idea of Growth Circles for mental health came from Growthbeans, which has been running sharing circles and coaching circles since 2015. These are psychological safe spaces for sharing, reflecting and building meaningful relationships. Each Growth Circle is led by a trained facilitator, who empower individuals through active listening and asking effective questions. “Mental health is a state of wellbeing. To empower individuals to better support their personal wellbeing, we want to provide them with more than a safe space to belong. We want to provide a platform for people to gain self-awareness and perspectives, and have a guided way to practise and grow their person-centric skills with the support of others. And, we have seen the impact that Growth Circles have made,” says Shane Yan, a co-founder of Growthbeans and an ICF certified coach. Shane is the Chair of the steering committee of Growth Collective SG and sits on the steering committee of the SG Mental Well-Being Network.

Drawing upon the varied resources, experiences and competencies of its members who cover the spectrum of the mental health continuum, Growth Collective SG came up with a framework to support four aspects of personal growth – social, psychological, emotional, and spiritual growth. It then set about training Growth Facilitators to lead the Growth Circles. They set boundaries, offer psychological first aid and help participants develop soft skills such as questioning skills, empathy, compassion and emotional intelligence.

Growth Circles typically comprise four to five individuals and take place in person or online. The very first one, held at SUSS, garnered a good response from curious students. “Many people feel burnt out or overwhelmed. They appreciate the friendships made, opportunity to share and process their emotions, the new perspectives gained to lift their emotional and mental burden, and the awareness that they are not alone” says Shane. There is now a waitlist for many of these sessions. And, it is attracting a growing diversity of people of different ages, walks of life, and life experiences.

Even more encouragingly, the practice of and learnings from these Growth Circles are being incorporated into the curriculum at SUSS, for undergraduates studying psychology while postgraduate students will undergo the Growth Facilitators training. Longer-term, Shane says the goal is to build a sustainable, scalable offering that bolsters not just mental wellbeing, but employability, as well as community resilience.

“We are grateful to Johnson & Johnson Foundation. Without their funding, the dream would have taken much longer to materialise,” says Shane. And ultimately, its success has hinged on different stakeholders across the charitable, government and private philanthropic sectors working together to engender change.

“A collective allows a diverse group of stakeholders to work together to reinforce each other’s efforts and achieve more impact. Through Johnson & Johnson Foundation’s funding, CFS took on a backbone role in the collective to align activities, establish shared measurement practices, while mobilising and managing resources,” says CFS.

Growth Collective SG has a promising pipeline of projects. This includes running Growth Circles for residents of Nee Soon South Community Centre and Yuhua Community Club, a partnership with the National Gallery to combine Growth Circles with their How to Art with Friends program for its upcoming Wellness Festival, and an MOU with the Institute for Human Resource Professionals to hone skills for workplace wellbeing.

Enabling community well-being takes an entire ecosystem working together in partnership. Growth Collective SG has officially launched its Together, We Grow movement on 1 April 2023. Join the movement, collaborate with us, and bring Growth Circles to every part of Singapore. Find out more here.

To find out more about how CFS empowers collaborative philanthropy, click here .

Related Topics For You: CHARITY STORIES, DONOR STORIES, EVENTS, OPINION

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Events

CFS Philanthropy Forum 2019: Looking to the future of community philanthropy

John Doe

At the CFS Philanthropy Forum 2019 held on 18 March, over 100 guests – including donors, charities and partners – gathered to hear from leaders and experts on what lies ahead for community philanthropy.

Headlining the evening was keynote speaker Eileen Heisman, President and CEO of National Philanthropic Trust (NPT), the largest independent donor advised fund (DAF) administrator in the United States. In her dynamic speech, Eileen – a founding member of CFS’s international advisory committee – shared NPT’s amazing journey to raising more than US$13 billion in charitable contributions, and encouraged all in attendance to rise to the challenge of taking local philanthropy to new heights.

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Wheelchair-bound individuals enjoying a day at the zoo

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A woman tenderly assisting another women lying in a bed, providing care and support to ensure their well-being.

Migrants Emergency Assistance and Support (MEANS) Community Impact Fund – Helping migrant worker in need

Following her speech, Eileen was joined by Dr June Lee, Honorary Research Fellow, Asia Centre for Social Entrepreneurship & Philanthropy (ACSEP) at the National University of Singapore, and moderator Laurence Lien, Chairman of CFS, in an engaging panel discussion on how DAFs enable smarter, better giving by helping donors give more thought to the purpose of their charitable dollars.

Referring to how DAFs are gaining rising interest in Asia, Eileen commented, “A lot of people have chosen donor advised funds because they want something that’s easy, turnkey, relatively inexpensive and can be adapted to changing interests. Donors have many different types of philanthropic goals, so with a DAF, they can shape the fund according to their preferences and they can change their giving focuses over time.”

June noted DAFs offered specific advantages for families looking to give. “In a recent research paper published by ACSEP, we found that one of the biggest question families ask is ‘how do we engage family members in our giving?’” Setting up a DAF allows a founder to set aside funds for philanthropy without burdening his or her children financially, she adds, while also allowing flexibility down the line when a founder’s children wish to pursue to a different charitable cause from their parents.

Remarking on the opportunities ahead for community philanthropy, Eileen cited the growth of two major trends: micro donor advised funds targeting millennials, and new services enabling direct payroll deductions into donor advised funds. “These trends will change the face of donor advised funds as we go forward,” she said.

She challenged CFS to tap on these wider trends to expand its offerings, “As someone who’s very much invested in CFS’s success, I would like to see CFS be creative and thoughtful about expanding the horizon for donors and the community of Singapore to express their philanthropy in different and new ways.”

In his closing remarks, Laurence commented, “It’s clear DAFs are a trend that can’t be turned back. DAFs are there for us to use, to promote, and the only direction is up.”

The evening ended on a poignant note as CFS announced the handover of its chairmanship from Laurence to Christine Ong who takes over as Chairman on 1 April.

Indeed, CFS has come full circle and we are so grateful for the guidance, trust and support we have received over the last decade.

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John Doe

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.
L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛：比赛限时反应要快

Related Topics For You: CHARITY STORIES, DONOR STORIES, EVENTS, OPINION

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Opinion

Sustainable Philanthropy Matters: The SDGs in SG

John Doe

In this three-part series ‘Sustainable Philanthropy Matters’, we explore the surprisingly intimate relationship between philanthropy and sustainability and how the practice of one can in fact, lead to the advancement of the other. Both of these issues are close to our hearts here at CFS and we want to share how our philanthropy can help preserve our planet, our communities and our future.

In our previous article, we took a brief look at the history of philanthropy and sustainability. Here, we will examine the relatively newer Sustainable Development Goals (SDGs) and their paramount relevance and importance today. The SDGs were adopted as a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. Additionally, the SDGs could and should serve as a guide to the next steps in Singapore’s social, environmental and even philanthropic evolution. Donors can create a greater impact with their giving by ensuring alignment with the SDGs.

Where there’s a will, there’s a way … to give a legacy

poster about sustainable philanthropy: navigating the SDGs with philanthropy

Sustainable Philanthropy Matters: Navigating the SDGs with Philanthropy

Chairman Laurence Lien Speaking in front of the stage

Speech by Chairman Laurence Lien at CFS’s 10th anniversary celebrations

Introducing the SDGs

When it comes to the 3P’s, People has long been seen as the more important P as compared to Planet (let us not talk about Profit!).

Of the eight Millennium Development Goals established in 2000 by the UN, only one was environment-related. Even in the first-ever Global Philanthropy Report, published relatively recently in 2018 by the Hauser Institute for Civil Society (Johnson, 2018), education was the most popular cause of choice for foundations around the world, with 35% focusing on at least one aspect. Health and social welfare also featured largely as priorities. Only one region, Latin America, had environment and animals as a focus and even then, at only 23.8%.

The 17 SDGs, birthed in 2015 at COP 21 in Paris, catapulted the idea of sustainability into everyone’s consciousness in vivid colour. It illustrated that sustainability encompasses many facets of society as well as the natural environment, with an infinitely long-term view of providing for future generations.At first glance, many of the SDGs seem to talk about social aspects anyway, but the beauty of the SDGs is that each goal is inextricably linked to several others. For instance, an initiative ensuring that farmers get paid decent wages while tapping on technology to grow food that is organic and pesticide-free aligns to SDGs 1, 2, 3, 8, 9 and 12.

SDGs in Singapore

Delving deeper into the 169 targets of the SDGs, one realises that quite a few of them may not seem to apply to Singapore. As a highly developed and modern country with a high GDP, 100% literacy rate and no real primary industries like mining, forestry and agriculture, we can claim to have already met many of the SDGs’ targets.However, it is the spirit of the SDGs at which we should look, and it is then that we realise that there is definitely more that we could do.

Let us examine SDG 1, No Poverty. Singapore claims that the first two indicators do not apply as we have no poverty line, national or international (Department of Statistics Singapore, 2021). Yet, it is clear that cases of relative poverty still exist in Singapore (Ng, 2018). The problem can be simply explained by the high cost of living in Singapore (ECA International, 2021), our high Gini coefficient (World Population Review 2021) and the majority of the households having an income below the national average (Dayani, 2021) but the fact remains that the problem exists, and we need to address it within the Singaporean context.

Thankfully, besides the Government’s efforts to reduce social inequality (Lai, 2019), Singapore has had a long history of philanthropists (Ooi, 2019) who have seen to the needs of their country’s people through their generosity. Fast forward to today, and even the man on the street can be a philanthropist, with easy, direct access to many charity channels and donation portals online.

Everyone Has a Role

Ultimately, this democratisation of philanthropy is a good thing. Accomplishing the vision of “peace and prosperity for people and the planet, now and into the future”, requires the concerted achievement of each and every SDG.

Given the intricate interconnectivity of the SDGs, tackling any project that aims to deal with them would be a daunting task if attempted alone. Just as social issues are complex problems requiring multifaceted approaches by multiple stakeholders, so it is with the SDGs.

The 17^th SDG, Partnership for the Goals, actually posits that we all have a role to play. Governments and agencies can only do so much. It is recognised that corporations and individuals alike all have responsibilities towards achieving the environmental growth and strengthening of Singapore (and the planet too, come to think of it). As the late philosopher McLuhan said: “There are no passengers on spaceship Earth. We are all crew.”

Eyes on the Prize

In the previous article of this series, we shared that everyone, whether individual, group or organisation, had reasons to give. It is important to avoid whitewashing or greenwas h ing (basically, paying only lip service about being philanthropic). Giving back to the community and/or the environment should not be about meeting reporting requirements or ingratiating oneself with the local people.

It can, admittedly, be tricky juggling one’s desire to do a particular act of charity with what said charity might actually want to achieve, or even what the eventual care recipients might really require. With over a decade championing philanthropy in Singapore, CFS deeply understands this need for balance between the desires and objectives of the donors, charities and care recipients. Yes, even if those care recipients are the flora and fauna around us. Visit here to find out how you can add value for People and Planet, today and tomorrow.

To learn more about CFS’s Corporate Sustainability efforts, please read more here.

To read the other 2 stories in the ‘Sustainable Philanthropy Matters’ series, please click below:

This article was written by Adam, a Principal Consultant with CFS and an experienced sustainability practitioner. He is an advocate for sustainable practices. His colleagues are still wondering how his monthly household utilities bill is only around $70.

Disclaimer: The opinions expressed in this publication are those of the author. They do not purport to reflect the opinions or views of CFS or its members.

References