Stories Of Impact
Equipping the marginalised to create a future for themselves
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Stories Of Impact

Stories Of Impact

Equipping the marginalised to create a future for themselves

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John Doe
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Photo credit: Bettr Group

When Zaza’s only daughter was diagnosed with schizoaffective disorder, Zaza felt lost and powerless to decide the fate of her child. Coupled with the ongoing process of a divorce, her situation grew more desperate, plunging her into depression and hopelessness. She had a diploma in pre-school education, and had to reject offers to further her studies due to her circumstances. It was desperation that kept the single mother going; it was all she could do to keep her head above water and not succumb to the overwhelming pressure.

‘I didn’t know what to do,’ Zaza recalls. ‘I was about to give up. Bettr Barista was my last hope of surviving towards becoming an independent, single parent. That was my last shot.’

Yet against all odds, Zaza has come far to become a Barista at The Social Space café, located in Kreta Ayer. This is all made possible by Bettr Barista (BB), a coffee academy whose mission is to empower the lives of marginalised women like Zaza through professional training and teaching them life management skills. Bettr Barista is a partner of the Learning Initiative for Employment (LIFT) Community Impact Fund, launched by the Community Foundation of Singapore (CFS) in July 2019.

LIFT aims to support programmes like Bettr Barista’s proprietary Holistic Training programme, which provides vocational training for marginalised women and youths at risk, equipping them with the skills to secure jobs in the open market.

Pamela Chng, CEO of Bettr Barista, first had dreams to start a business to do good when she left the tech industry after eight years.

‘I found myself burnt out because I derived little emotional satisfaction from my work. I knew I wasn’t motivated by money – I had realised this much earlier in my life,’ Pamela explains. ‘If I continued to work hard at a business, it had to mean more – to myself, and to society.’

Bettr Barista has certainly made an impact on many of the lives it has touched, including Zaza’s. As the first B Corp certified company in Singapore, it is BB’s mission along with 2,750 other B Corp companies around the world to redefine success as a business and use it as a force for good. These companies have a responsibility beyond just maximising profit, and must operate in an ethical manner that gives back to the community.

Unsurprisingly, Bettr Barista was named the social enterprise of the year in 2017, and 94% of their trainees found jobs upon graduating from the academy’s Holistic Training programme. Not only that, 80% gained improved self-confidence and emotional management skills after having gone through their training.

‘Confidence is the main factor I got. When I started with BB it was difficult in the beginning,’ Zaza says. ‘I had no confidence, only a sense of being lost and a lack of hope. The moral and financial support that BB gave me helped me get back on my two feet. Now I move forward and I will never let adversity control my life again.’

What started in 2011 has grown and developed into The Bettr Group. Apart from selling home-grown specialty coffee in Singapore, it now encompasses a training academy, retail products, events services, and social impact programmes. At the heart of it all is a social mission — to empower vulnerable groups and equip them with skills to create a future for themselves. Pamela hopes to bring Bettr Barista into the future through expanding into the rest of Southeast Asia to countries like the Philippines and Indonesia.

‘We want to diversify the social programmes that we can offer and to continue building partnerships and in-house capabilities to adapt our programmes to impact these populations,’ says Pamela. ‘Bettr Barista creates a positive impact in every ecosystem it operates in, and helps people maximise their potential to become better versions of themselves.’

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The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

 

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.

L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛:比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后,他几乎每天都到活跃乐龄中心报到,从此爱上了玩拉密,每次可玩上三个小时,在中心是“常胜将军”。

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Events

Colabs: doing more for persons with disabilities

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John Doe
a group of people sitting around tables

As persons with disabilities reach age 18 and exit the school system, they face new life challenges, including living their desired life and gaining access to care and support. With a keen eye on identifying opportunities to improve the lives of these individuals, we kicked off the Colabs Disability series which focused on engagement pathways and employment through catalysing cross-sector collaboration.

As part of the series, participants were recently invited to the MINDS’ Idea Employment Development Centre to understand what a sheltered employment workshop in Singapore would look like. Made up of a diverse group, including social enterprises, corporates, philanthropic institutions, government agencies and non-profits, the group bonded over a common desire to learn and do more for persons with disabilities.

The group took part in various work stations at MINDS, where they interacted and worked alongside their clients. On a daily basis, clients were engaged in a wide range of activities, from seeding, retail, craft and kitchen work, to the packing of edible gifts, bottled water, and disposable earphones.

Next, participants gathered to share their aspirations for persons with disabilities, and their ideas on how the current model of sheltered employment could be improved. For many in the room, it was an eye-opening experience and a great chance to explore opportunities to contribute and collaborate.

Within the context of the sheltered workshop, companies and philanthropists can:

Create greater variety in jobs in workshops, or increase the number of jobs available, by connecting sheltered workshops with potential employers to explore and implement job re-design matched to the abilities of persons with disabilities, or encouraging companies to outsource certain tasks to persons with disabilities (e.g. event decoration, gift preparation, logistics). Much of this can be enabled by education and outreach to potential partners.

Provide a variety of social activities outside of work tasks in sheltered employment workshops, through partnerships with existing non-profits.

Improve the financial sustainability of running sheltered workshops by funding wages or subsidies, providing pro-bono services or skill-based volunteering to sheltered workshops in the marketing of existing products such as bottled water, food and gifts.

Companies and philanthropists interested in understanding how to work together with MINDS can contact the Idea Employment Development Centre to explore possibilities.

If you’re interested in what can be done to support persons with disabilities and their caregivers, the DesignSingapore Council has published an ethnographic study documenting how persons with disabilities live, work and interact with society, along with an illustrated overview of services supporting persons with disabilities. 

Some suggestions for collaborative solutions – based on the collective feedback of over 80 participants in the series – are outlined in the Colabs publication ‘A Call for Collaborative Giving: Bridging the Divide for Persons with Disabilities’ which can be downloaded here.

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Opinion

Teach a man to fish — and pay for the rod too

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John Doe
Black silhouette of a woman fishing

We have all heard the popular proverb, “give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime”. Everyone agrees, but few pay for the fishing rod.

Successful businesses invest in skills, people and infrastructure. In the same vein, donors need to fund these areas for charities to deliver social impact.

The challenge for charities
Donors often prefer funding programmes that support individual recipients directly over charitable overhead* expenses. This leads to negotiations for lower overhead costs or unwillingness to support programmes with high overhead costs. Many charities cave in to such expectations for fear of losing a potential funder.

Understandably, all donors want to achieve maximum impact for their gift, but reducing overheads is only good up to a point where the sustainability of the charity is not affected. All organisations incur manpower, training, rental and administrative costs at the very least. If charities are pressured to keep overhead costs unsustainably low, they will operate at sub-par levels and enter a vicious cycle of starvation.

At the Community Foundation of Singapore, we have learnt that when charities receive limited funding to cover overhead, service delivery is affected because charities have to divert resources to fundraise for the shortfall.

Honest conversations
There is growing recognition that efficiency is not determined by low overhead costs alone. Depending on the type of services or programmes, overhead can vary greatly across charities. For instance, a charity that distributes food rations via volunteers will have far lower overhead than a nursing home that hires skilled staff round-the-clock to provide care.

CFS works with its charity partners to present the true programme costs needed for social impact. With that in mind, we also work with donors to map out sustainable and impactful ways of giving.

We need to continue to have such conversations about true costs; the funding of overhead is just the tip of the iceberg in our search for sustainable social solutions.

Joyce Teo
Deputy CEO
Community Foundation of Singapore

*Overhead typically includes manpower, training, rental and administrative expenses.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

 

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.

L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛:比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后,他几乎每天都到活跃乐龄中心报到,从此爱上了玩拉密,每次可玩上三个小时,在中心是“常胜将军”。

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

News

Media release: Community Foundation of Singapore celebrates 10th anniversary

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John Doe
10 Years From giving to impact graphic
  • Over S$60 million in grants have been disbursed by the foundation, which now manages more than 110 funds.
  • Collaboration, legacy, and impact to be of focus in the coming years.

September 5, 2018 – The Community Foundation of Singapore (“CFS” or the “Foundation”) turns10 this year and marked the milestone with a celebratory event at the Arts House today. Minister for Culture, Community and Youth Grace Fu was the guest of honour at the event, which was also attended by more than 120 guests comprising donors, charities and other partners.

More than 110 charitable funds have been established with CFS since its inception in 2008. Over the past decade, it has raised more than S$100 million in donations and given out grants amounting to around S$60 million to over 400 charity partners that support a wide range of causes. These include animal welfare, arts and heritage, children, education, the environment, families, health, persons with disabilities, seniors, sports and youth. This puts CFS in good stead to help donors identify gaps and opportunities in the ecosystem, undertake due diligence on charities, and manage grants with a high degree of accountability to deliver lasting benefit.

“As an organisation known for its community knowledge, professionalism and strategic approach to giving, CFS has much to be proud of after a decade in the philanthropy sector. Singapore has progressed rapidly but the social challenges we face – from an ageing population to social inequality – have become more complex and interconnected. While the government tackles social issues on a large scale, there are gaps and needs that are in need of more support. It’s crucial for philanthropy to evolve to tackle these diverse issues within our community innovatively. By staying close to the evolving needs of diverse communities, CFS is able to consider the well-being of the community from multiple dimensions,” said Catherine Loh, Chief Executive Officer, CFS.

Collaboration is becoming increasingly important as it is impossible for a single player or the government to solve current social issues alone, given their complexity, scale, and scope. With collaborative partnerships, however, like-minded stakeholders can leverage their shared expertise, resources and skills to bring about change more effectively. In this spirit, CFS has partnered the National Volunteer & Philanthropy Centre to launch Colabs, a joint initiative that drives collaboration by bringing together philanthropists, businesses, non-profit organisations and sector experts to share knowledge, exchange ideas, and co-create solutions. Colabs recently released a guide that provides practical ways to help disadvantaged young persons in Singapore, following a series of roundtable talks and workshops attended by more than 100 representatives from 56 stakeholders with interests in this area.

Legacy is not only financial in nature, but also comprises personal and/or business values that are inculcated in children and handed down from generation to generation. With this in mind, CFS inspires donors to live generously and contribute to society in meaningful ways, giving in whatever capacity they can, regardless of the stage of life they are at. This resonates with donors, and more individuals are thinking about philanthropy even before they retire. Accordingly, the age profile of donors who set up individual funds with the foundation has evolved, with the proportion of donors doing so under the age of 50 increasing over the past decade. At the time of CFS’s inception in 2008, 14%* of donors were under 50. This percentage has since risen, with 40%* of all donors working with the foundation now being under 50 at the time their funds were established.

Moving forward, there will be an increasing focus on better assessing the impact of philanthropic initiatives on the community. To this end, CFS hopes to encourage more charity partners to incorporate output and outcome tracking in their programmes, taking both quantitative and qualitative measures into consideration.

*Based on the cumulative number of people who have set up individual donor funds, excluding corporate or collective funds. Some individual donor funds are established by couples and family members.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

 

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.

L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛:比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后,他几乎每天都到活跃乐龄中心报到,从此爱上了玩拉密,每次可玩上三个小时,在中心是“常胜将军”。

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

News

The Straits Times – More wealthy donors setting up private charity funds

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John Doe
Photo of many levels of HDB corridors

More wealthy people are setting up private charity funds through which they can give away their riches, according to a foundation that helps such individuals set up the funds.

The Community Foundation of Singapore (CFS) said it has seen the number of individual donors rise from seven in 2008 to 97 this year. Each of the funds must have at least $200,000.

The benefactors are getting younger, too. There was just one under the age of 50 in 2008 when the foundation was set up, but the number has soared to 39 this year.

The number of charity funds under the foundation’s care rose from seven in 2008 to 110 this year. A charity fund can support several causes over a longer period of time compared to a straight-up, one-time donation to a charity.

Said foundation chairman Laurence Lien: “We observe that donors are not waiting till retirement age to start thinking about philanthropy and giving back.”

The foundation was set up and registered as a charity in 2008 as a vehicle to boost philanthropy among Singapore’s growing number of millionaires. It helps the donors set up the funds, look for suitable beneficiaries and disburse the money over a period of time. The donors get to name their funds and decide what causes to support.

When the foundation started, five donors – three individuals, Swiss Bank UBS AG and the Khoo Foundation – gave $13 million in total to kick off the foundation.

The individuals were property developer Simon Cheong, retired businessman William Bird and businessman Stanley Tan.

The total donations raised by the foundation through these private charity funds crossed the $100 million mark this year.

From 2008 to 2013, the foundation handed out $12 million in grants to about 130 charities. By this year, it gave out five times more money – $60 million – to 400 charities.

Besides donating more money, donors are also asking more questions and getting involved by volunteering in the charities they give to, Mr Lien noted.

“Philanthropists today are increasingly sophisticated,” he said, adding: “They look for more involvement and greater accountability for their donations. They want to find out who they are truly helping and whether programmes can be sustained after funding ends.”

Such donations from wealthy individuals are expected to grow. “We think that there are many latent givers in Singapore – those who want to give more but do not know how, so they end up putting off their giving,” he said.

There are about 152,000 millionaires in Singapore, according to the Credit Suisse Research Institute’s 2017 Global Wealth Report. A millionaire is a person whose net worth – assets minus debt – is worth more than one million dollars.

The trend of more younger people donating to charity is not restricted to millionaires.

The National Volunteer and Philanthropy Centre (NVPC), the national body that promotes volunteerism and philanthropy, said its survey showed that those between 35 and 44 donate more than those in other age groups.

“The mid-lifers, dubbed as ‘Generation Stretched’, are still giving in spite of the various demands in life,” said NVPC chairman Mildred Tan.

While younger people may be donating more, she added: “We hope to motivate and encourage people to continue giving throughout their lives.”

Read more.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.Lorem ipsum dolor sit amet consectetur adipiscing elit dolor

The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

 

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.

L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛:比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后,他几乎每天都到活跃乐龄中心报到,从此爱上了玩拉密,每次可玩上三个小时,在中心是“常胜将军”。

Picture of admin bluecube
admin bluecube

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

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