Stories Of Impact

Healing and hope for migrant workers

Stories Of Impact

Home Donors Stories Of Impact Healing and hope for migrant workers

Stories Of Impact

Healing and hope for migrant workers

John Doe

Our decade-long partnership with HealthServe has helped Singapore’s only medical charity for migrant workers bring healthcare, mental health support and social assistance to this underserved community. CFS is commemorating 15 years of giving and this story is one of a three-part series that highlights the strong relationships CFS has fostered with charities over the years.

They have helped me with everything. If I ever had a problem at the hospital, with my company or dormitory, they would step in. Here, I don’t have family. But HealthServe has helped me like family.

Rubel, injured migrant worker from Bangladesh

Like many migrant workers, Shah* came to Singapore to provide a better life for his family in Bangladesh. But soon after he arrived, he was struck with inflammatory bowel disease, causing gastric issues, skin problems and chest pain. All this came on top of the devastating diagnosis of his father’s cancer and his wife’s stomach ulcers.

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Shah was under immense pressure to take on loans to pay for multiple mounting medical bills in excess of $16,000. The financial and emotional stress caused his health to worsen. He is not alone in facing unexpected hardships while trying to provide for family back home. Close to one million low-wage foreign workers reside in Singapore. Access to affordable healthcare is limited for many of them and none were prepared, mentally or physically, for the Covid-19 pandemic.

Joining forces to help an underserved community

Thousands of migrant workers were quarantined in cruise ships, hotels and dormitories when Covid-19 hit Singapore’s shores. Many struggled mentally, feeling helpless. Others needed medical care. These hardships became the catalyst for the Community Foundation of Singapore (CFS) to join hands with our long-time charity partner, HealthServe, and help this underserved community. CFS decided to pool donations into a Collective Impact Fund called the Sayang Sayang Fund. With a grant from this fund and other funders, HealthServe was able to deliver much-needed medical attention, mental health support and social assistance to approximately 7,500 workers. For these foreign workers on the margins of society, HealthServe offered healing and hope.

Alongside these grants, CFS supported HealthServe with grants from the KrisFam Fund and the Kampong Spirit Fund. The KrisFam Fund grant enabled HealthServe to treat workers with serious chronic health conditions and extend financial aid to those in need while the Kampong Spirit Fund grant allowed the charity to provide the migrant community with meals and groceries amid the on-off pandemic lockdowns in 2021. For beneficiaries whose illness or injuries made it impossible for them to work, the much-needed help and donations came as a huge relief. In all, HealthServe made about 470 visits to foreign worker dormitories across Singapore.

The continuation of a long and rewarding partnership

HealthServe started as a small clinic providing medical and dental services to the vulnerable migrant-worker community in 2006. Today, HealthServe offers a range of expanded services comprising mental health programmes and counselling, casework support for injuries and salary-related issues, and other forms of social assistance, much of it supported by grants and donations facilitated by CFS. Our partnership with this unique charity goes back to 2013.

Over the past 16 years, HealthServe has remained mission-focused in serving low-wage migrant workers who fall through the cracks, even as we tackle constant challenges and headwinds such as post-pandemic dips in both donations and volunteers. Only with your continued trust and support can we do more. We look forward to actively leading every migrant worker in need towards a life of health, well-being, and dignity, with you.
Dr Benjamin Kuan, CEO, HealthServe Ltd

HealthServe’s commitment to migrant workers’ holistic health, well-being and dignity aligns with our focus on promoting mental well-being and healthcare to marginalised communities.

“CFS has helped educate donors and stakeholders about the plight of this very underserved segment of society. As a result, HealthServe’s mission is more well understood,” says Dr Benjamin Kuan, CEO of HealthServe. “The partnership between HealthServe and CFS has grown, with CFS shifting its vision to long-term outcomes, aligning with HealthServe’s goal of preventive care, which is also in line with the nation’s Healthier SG strategy.”

Philanthropic support is critical

Largely volunteer run, HealthServe operates with a small staff team and hundreds of medical and non-medical volunteers and interns. Fundraising can be a challenge, especially now that reduced charitable dollars tend to go towards causes supporting Singapore citizens post-pandemic. Philanthropic support from CFS donors therefore remains crucial.

“Over the years, CFS has demonstrated its ability to form strategic partnerships to deliver funds to the community in the fastest and most effective way and HealthServe is confident that our partnership with CFS will remain relevant in serving the underserved segments in society,” says Dr Kuan.

We are proud to maintain a long-term partnership with HealthServe and are committed to working with other like-minded charities to bring greater support to Mental Well-being as a cause and to create greater impact for the underserved communities.

CFS is celebrating our anniversary throughout 2023—15 years of empowering donors to make a meaningful impact. Since our inception in 2008, we have received over S$292 million in donations in Singapore and disbursed over S$157 million in grants to over 400 charity partners.

To discover how you can make a difference, please visit www.cf.org.sg/contact-us/get-in-touch/

Related Topics For You: CHARITY STORIES, COMMUNITY IMPACT FUND, DONOR STORIES, DONOR-ADVISED FUND, HEALTH, MENTAL WELLBEING, SAYANG SAYANG FUND, STORIES OF IMPACT

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Opinion

How much does a Singapore household need for a basic standard of living?

John Doe

In a study of household budgets by Dr Ng Kok Hoe (Lee Kuan Yew School of Public Policy), A/P Teo Youyenn (Nanyang Technological University), Dr Neo Yu Wei (National University of Singapore), Dr Ad Maulod (Duke-NUS), Dr Stephanie Chok and Wong Yee Lok (LKYSPP), a basic standard of living means “…more than just, housing, food, and clothing. It is about having opportunities to education, employment, and work-life balance, as well as access to healthcare. It enables a sense of belonging, respect, security, and independence. It also includes choices to participate in social activities, and the freedom to engage in one’s cultural and religious practices.”

To date, a total of two household budget studies were conducted using the Minimum Income Standards (MIS) as a research method for establishing the incomes needed for a basic standard of living in Singapore. In 2019 the study[1] targeted seniors and in 2021 the study[2] extended this work to the needs of households. The results helped to establish a living wage level, a wage that allows people to afford a decent standard of living and embodies the values and principles that the public identifies with across a range of domains.

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So, if I have a wish for, for next year and of course beyond…. it is to have a greater conversation around wages and people’s living standards that are based on principles like these – people’s needs, what is decent, what is basic, and what will allow people to not feel excluded from society.

Dr Ng Kok Hoe

Recognising the importance of research on the needs of households living in poverty, the Community Foundation of Singapore collaborated with the research team to invite 25 leaders from the social service sector to learn about the opportunities and trade-offs in applying MIS in Singapore, as well as to compare income standards in different countries. It was a process to understand about the living standards from ground up experiences which demonstrated what Singaporeans see as necessary and important to thrive while living in Singapore. Without such a process to unpack the lived experiences of individuals and communities, narratives often reinforce the worldview of the dominant and are unable to account for the real habits and practices of ordinary members of society.

The session with the social leaders was held in August 2022 and it opened up possibilities to incorporate MIS findings to review and enhance the delivery of programmes and services for marginalised communities and families.

This is an interesting discussion – we need more of these sessions for paradigm shifts within the sector itself. Social justice is one of the core principles in social work but what is “just” and is it the same as “fair”? Just or fair to who?
Participant’s reflection

The workshop invited attending social leaders to anticipate how society is changing and ask about the relevance of MIS and how it challenges or contributes to current income policies, assistance schemes, eligibility criteria for assistance and practices to ensure a minimum socially acceptable standard of living. It is also helpful for leaders from different fields to come together and share their assumptions, priorities, and values that may impact their assessment of clients’ needs and support provided.

It inspires me to imagine that when we talk about families no longer being in poverty, it is not just about being earning above a certain income (e.g., poverty line) but being able to achieve a basic standard of living. This has tremendous implications and guidance on how we think about measuring and evaluating the outcomes and impacts of our work.

Participant’s reflection

In the discussions, the participants found it crucial to include multiple stakeholders such as donors and funders who will fund these programmes and dictate expected processes and outcomes. As a follow-up, another session will be facilitated to gain their perspectives and ensure the conversation goes deeper, and generates aligned perspectives.

Through these sessions, we hope to push the boundary of thinking to inspire different stakeholders. Donors can play an important role in encouraging greater giving and I hope the next session will allow even deeper conversations

Joyce Teo, Executive Director, Centre for Applied Philanthropy, The Community Foundation of Singapore

This article was written by Joyce Teo, an executive director of Centre for Applied Philanthropy. Joyce leads the CAP team and works with donors and non-profit organisations to address the critical gaps in strategic philanthropy in Singapore.

References

[1] 2019 Household Budget Study: What older people need

[2] 2021 Household Budget Study: What people need in Singapore

Related Topics For You: CHARITY STORIES, COMMUNITY IMPACT FUND, DONOR STORIES, DONOR-ADVISED FUND, HEALTH, MENTAL WELLBEING, SAYANG SAYANG FUND, STORIES OF IMPACT

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News

Start a donor-advised fund: plan your giving flexibly and sustainably

John Doe

CEO Catherine Loh goes on Money FM 89.3 to speak about the donor-advised funds.

Elliott Danker: Funds such as DAFs are especially needed during the current COVID-19 pandemic because that’s where you have more people in need. Many charities have shared that donations have been falling.

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Manisha Tank: A DAF allows donors to give in a more informed, structured and sustained manner over time. As of March 2020, there are 143 DAFs set up with CFS, which is double the number in March 2015. How does a DAF actually work and why has there been an increase in the number of DAFs over the years?

Elliott: With us is Catherine Loh, CEO of the Community Foundation of Singapore. We’ve been trying to describe and nail down the meaning of donor-advised funds or DAFs. It’s like a personal charitable savings account; is there anything more you could tell us about DAFs?

Catherine Loh: It’s easier to give you a concrete example. One such DAF is the SR Nathan Education Upliftment Fund, which was set up by our late president when he retired in 2011. As he had received help himself back when he was young, Mr Nathan wanted to set up a fund to help students at risk of dropping out of school due to financial difficulties.

So through this one endowment fund established with us, he was able to reach out to many educational institutions like ITE (Institute of Technical Education), various polytechnics and universities to support students in need. Some special schools like the Mountbatten vocational school and even the four self-help groups have benefitted.

Even though he is no longer with us, we work with a committee comprising a family member, close friends and those who have a deep interest in the community to guide the fund. Over the years, thousands of students have obtained their diplomas and degrees with the support from the Fund. Hopefully from the example you can see that for a donor-advised fund, donors get to name their fund, to choose the causes that they are interested in supporting, and they can use the fund to support more than one charity. There’s a lot of flexibility here.

Manisha: Is a DAF only for the wealthy?

Catherine: There is a minimum amount to set up a donor-advised fund. The minimum amount is $200,000 but a donor can start off with $50,000 and fulfil the pledge over a period of time.

Elliott: How big is the concept of a DAF in Singapore when compared to the rest of the region or the world?

Catherine: This concept is pretty new. In Southeast Asia, we are one of the few established community foundations. However, in the US community foundations are very well established and donations into donor-advised funds are large.

Manisha: If you’re someone who’s decided on having a DAF to take care of your charitable causes and your contributions, is the due diligence all done for you?

Catherine: Before we talk about a charity or their programmes to a donor, we would have done the basic due diligence; checking up on their finances, making sure it is a charity that is doing good work. When we recommend, we try to match the donor’s interest with what the charities can offer and really helping the donors achieve their objectives.

Manisha: Do the donors come to you for different reasons, or some have just come into money and have decided to do something useful with it?

Catherine: People come with their personal reasons, but most do want to do good and they do want to give. The whole purpose is to ensure that their money is put to good use. They want to have the peace of mind that the charities are doing the work that they are supposed to do. This is where we can help to provide the professional advice and to give them the peace of mind.

Elliott: You talked about the minimum amount to start a DAF. How do you start one, and if I’m opening one with CFS, do I have to pay a fee?

Catherine: It is signing a deed and that’s it. It takes about two to four weeks depending on the complexity of the donor’s unique circumstances and what their requirements are. But it is definitely easier than setting up your own family foundation or a corporate foundation.

Manisha: Why has there been an increase in the number of DAFs?

Catherine: We have seen an increase in awareness as we have also been more active in explaining this concept to the public. Over the years, we’ve had happy donors referring their friends and colleagues to us and we’re glad that we’ve gained the trust of our donors and charity partners alike

We’ve also seen an increase in demand because this structure meets the needs of many donors. We’ve established funds for both individuals and businesses; individuals set up memorial funds to remember a loved one or to celebrate significant events like retirements, birthdays and wedding anniversaries. DAFs are useful for financial and legacy planning as well, because donations into a fund can be eligible for two and a half times deduction off taxable income. It can be used as an instrument for tax planning. It can also be named as a beneficiary in a will or a trust. Increasingly, we work with lawyers and executors of wills to administer money left behind for charity.

Very often executors are left vague instructions to just gift the money to charity, and by working with us they have the peace of mind that there are professionals working to identify the right charities and programmes for them.

Manisha: What are the differences between giving to charity and setting up a DAF?

Catherine: If the donor is interested in accountability and transparency and they want to keep track of the donations for regular, long term and more strategic giving, then a DAF is very useful. What we want is for the donor to understand the cause or causes that they are interested in, to get to know the charities and the types of programmes that are out there. Once the donor gets involved, they are more likely to support their causes for a long period of time.

Manisha: One of the best things to donate is time; does that happen and do the donors get involved with these causes and turn up in person to see what’s on the ground?

Catherine: We do have donors who do that whenever they have the time. They are busy professionals who may not have a lot of time and they just give with money first. But we do encourage them to get involved and not just themselves but with their families. Very often we want to not only engage the donors but their family members as well, to get them to understand what they are really helping. In so doing, they would be the ones coming up with new ideas and working directly with the charities to create positive social change. This is a culture that we want to build in Singapore.

Elliott: Some charities are suffering during this COVID-19 pandemic, unable to have fundraising dinners; what has the impact of the pandemic been on DAFs? Should people consider going into a DAF during this pandemic because it’s more focused and safer with due diligence all done?

Catherine: We have seen activity throughout this whole year, so activity hasn’t slowed down for us at all. In fact, donors are talking to use because they want to know how they can help over the longer term; they want to know what are the underfunded sectors and the pressing issues that need
support going forward.

What this pandemic has taught is that it is good to be prepared. As the pandemic continues, we have rising unemployment, health risks and donations from the general public that have decreased. For the donors who have planned their giving and established their donor-advised funds in the past with us, this is an opportunity where they have stepped up. Over the past few months, we have seen a very significant amount being given out from our existing donor-advised funds to COVID-19 related causes.

Manisha: What about businesses?

Catherine: We have quite a few businesses who have established donor-advised funds with us as well. There are many reasons for doing so. There is more marketing mileage with a named fund; this can be a starting point to learn about philanthropy before setting up their own corporate foundation. They use it for planning and tracking their charitable budget, and also to give more strategically by tapping on our knowledge, experience and network in the sector.

Elliott: Is it more high network individuals that are taking part in donor-advised funds?

Catherine: For the Community Foundation of Singapore, a donor-advised fund is just one product which we offer; these are targeted at those who have more to give and they want to give in a longer term manner, so their own named fund is suitable. However, we established our own Community Impact Funds (CIF) in response to social issues that we want to address; you may have heard of the Sayang Sayang Fund which was set up in February as an emergency response fund in the wake of COVID-19.

These kinds of Community Impact Funds receive thousands of donations with thousands of donors donating to these funds. These people could be anywhere from students to retirees, anybody who is linked or feels close to the cause.

Listen to the full interview here:
https://omny.fm/shows/money-fm-893/the-rise-of-donor-advised-funds-in-singapore

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John Doe

The competition was organised by City Harvest Community Services Association and received support from FUN! Fund, a Community Impact Fund jointly established by the Community Foundation of Singapore and the Agency for Integrated Care, with the aim of addressing social isolation among the elderly.

Senior Minister of State, Ministry of Communications and Information & Ministry of National Development Mr Tan Kiat How attended the event. He encouraged the elderly to stay physically and mentally well, as well as urging them to participate in community activities and enjoy their golden years together.

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.
L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛：比赛限时反应要快

现年92岁的胡锦盛是最年长的参赛者。自2017年退休后，他几乎每天都到活跃乐龄中心报到，从此爱上了玩拉密，每次可玩上三个小时，在中心是“常胜将军”。

Related Topics For You: CHARITY STORIES, COMMUNITY IMPACT FUND, DONOR STORIES, DONOR-ADVISED FUND, HEALTH, MENTAL WELLBEING, SAYANG SAYANG FUND, STORIES OF IMPACT

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News

Charitable funds boost donations in a tough year for giving

John Doe

SINGAPORE – More wealthy people are setting up charitable funds that give at least six-figure sums to their chosen causes.

There were 143 donor-advised funds set up with the Community Foundation of Singapore (CFS), disbursing $20.2 million to charitable causes in the non-profit organisation’s financial year that ended in March.

约230名年长者参加益智桌游赛用颜色与数字一较高下

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This is double the 70 funds giving out $11.7 million in the financial year that ended in March 2015.

Donors pledge at least $200,000 to set up a donor-advised fund with the CFS, which manages the money, advises donors on the various needs in the community and disburses it according to the donor’s wishes.

Its chief executive officer, Ms Catherine Loh, told The Straits Times there is a greater awareness of the CFS’ work and preference to give through donor-advised funds, which allows donors to give in a more informed, structured and sustained manner over time. And donors get to name their fund.

For example, the donated sum can be held at the foundation in perpetuity and invested, with invested returns going to the charitable causes over time.

Ms Loh said more people are also setting up legacy funds, like those in memory of a late loved one, adding to the rise in donor-advised funds. Or donors may set up a fund to be disbursed after their deaths.

So far, the largest sum donated to start a fund has been $24 million, set up by a family in their late father’s name, Ms Loh said without giving more details.

She noted that such funds have been especially needed during the current Covid-19 pandemic, where more people are in need and many charities say donations are falling.

Since February, the CFS’ donor-advised funds have given out about $1.2 million for purposes related to Covid-19, such as topping up phone cards for migrant workers and buying masks for charities caring for seniors.

Many donor-advised funds, however, are set up to give to specific causes that donors and their families care about.

Mr Lien Ber Luen gave $200,000 in 2018 to set up the Lien Shih Sheng Foundation, which gives to educational causes among others, in memory of his late grandfather, the editor-in-chief of Chinese newspaper Nanyang Siang Pau. Mr Lien Shih Sheng was a literary pioneer here, involved in many arts, education and cultural activities, his grandson said.

The Lien Shih Sheng Foundation has funded scholarships at Raffles Institution for children from low-income families and it will also support a new programme to give financial aid to children from underprivileged families to attend preschool regularly.

Mr Lien, who is in his 40s, works in a local asset management firm and is married with two children, said: “He was a doting grandfather and a role model for me. I set up this fund to remember him and to continue his legacy of contributing to the community.”

Like Mr Lien, over half of the funds at the CFS were set up by donors aged between 40 and 60, ranging from working professionals to those with inherited wealth, Ms Loh said.

While supporting education and helping the sick and the poor are evergreen favourites, causes relating to environmental and sustainability issues are also becoming more popular. Donors are also more savvy.

She said: “We have seen donors asking more questions and moving away from just chequebook philanthropy over the years.”

Instead, they are keen to understand the root causes of social problems and to find ways to tackle them, instead of simply handing over their money.

Besides the CFS, the SymAsia Foundation, which is established by private bank Credit Suisse for its clients, also offers donor-advised funds.

The SymAsia Foundation did not reveal the number of such funds, but said its clients “typically make a commitment of $1 million for donations”.

Ms Young Jin Yee, CEO of SymAsia Foundation, added: “I would say no other cause has brought our donors together like the current Covid-19 pandemic.”

She said about a third of its donors from across the Asia-Pacific region have stepped up to alleviate the difficulties brought about by the virus. This includes giving financial aid to students in Singapore whose families were affected by Covid-19, and supporting the development of a vaccine for the coronavirus being jointly developed by the Duke-NUS Medical School and an American pharmaceutical firm.

Source: The Straits Times

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John Doe

Learn more about FUN! Fund at https://www.cf.org.sg/fun-fund/.

The programme provides the children with a non-threatening platform to connect with peers and have positive conversations. In addition, it exposes them to different people who can assist to broaden their perspectives.
L.S., a volunteer with the Reading Odyssey programme @ Spooner Road

中心“常胜将军”胡锦盛：比赛限时反应要快

Related Topics For You: CHARITY STORIES, COMMUNITY IMPACT FUND, DONOR STORIES, DONOR-ADVISED FUND, HEALTH, MENTAL WELLBEING, SAYANG SAYANG FUND, STORIES OF IMPACT

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Stories Of Impact

Supporting Disadvantaged Students: Assumption Pathway Academy

March 5, 2024

The Collective for a Stronger Society aims to uplift, enable and empower lower-income families, and one area of focus is education. Assumption Pathway School (APS) offers an alternative route for students who face barriers to completing mainstream secondary school education. As a specialised school, APS offers vocational programmes accredited by ITE, and foundation and character development programmes developed in collaboration with MOE.

Ms Gan Hui Xin’s life took a turn when she enrolled at Assumption Pathway School (APS) in 2016. Her earlier academic performance had been poor, which led to a waning interest in her studies. During her four-year tenure at APS, however, she discovered a new passion and attained an ITE Skills Certificate (ISC) in Hairdressing. Although unable to continue her education at ITE, she remained determined to continue her pursuit of knowledge.

Transitioning to a two-year work-study programme at Assumption Pathway Academy (APA), Hui Xin embraced the opportunity to learn while earning. At age 17, she switched gears, enrolling in a Culinary Skills course. Starting as a Kitchen Assistant at APS’s in-house restaurant, The ART, she embarked on a journey of hands-on learning, balancing three days of on-the-job training with two days of classroom theory.

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Hui Xin’s cheerful demeanor and pleasant personality quickly earned her recognition. Within a year, she moved from Kitchen Assistant to Service Crew and even started coaching new students. With newfound skills and confidence, she took on training attachments at The ACT café and ST Engineering office, showcasing her aptitude for independent work and warm customer service.

After she expressed a desire to further her studies, Hui Xin’s Job Coach guided her toward the ITE Nitec traineeship programme where she was able to secure sponsorship from Holiday Inn Singapore Atrium.

Hui Xin is now an employee at the hotel and continues to excel, garnering praise from her managers.

APA is one of the programmes under The Collective for A Stronger Society. To find out how you can participate, fill in the pledge form and indicate your area of interest.